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28 August 2026
Case Study Agentic presale automation
The customer A Thailand-based enterprise cybersecurity consulting and solutions provider. The company aligns its practice to the NIST Cybersecurity Framework and ISO/IEC 27001, has delivered more than 500 cybersecurity projects, and partners with global security vendors including Palo Alto Networks, CrowdStrike, Fortinet, Check Point, CyberArk, Splunk, Zscaler, SentinelOne, Imperva, Trellix and Devo. Roughly 90% of its staff are technical practitioners. AWS Partner: G-Able Public Company Limited The challenge The customer’s presale function had become the constraint on revenue. Producing a proposal for an AWS-based cybersecurity engagement required a senior engineer to work manually through requirement analysis, inventory mapping, man-day effort sizing, pricing, proposal writing and solution design. That sequence consumed roughly five architect man-days per proposal, and the elapsed turnaround from brief to submitted proposal ran to 10.5 days. Three problems followed from that. Speed capped pipeline coverage. The number of opportunities the team could pursue in a quarter was limited by how fast proposals could be produced, not by how many opportunities existed. Sizing and pricing varied between engineers. Standards and rate assumptions lived in individual heads rather than in a governed system, so two engineers could size materially similar scopes differently. Manual pricing carried real financial risk. AWS list prices change. A figure assembled by hand against a stale price is either a loss absorbed at delivery or an uncomfortable conversation with the customer. Left unaddressed, the immediate exposure was lost opportunities to faster competitors and margin erosion on underpriced deals. The longer-term exposure was an inability to scale presale in step with demand — the same senior architects who write proposals are the ones who deliver billable work, so presale volume and delivery capacity compete directly for one scarce resource. Why this needed an agentic solution Proposal production is not a single generative task. It is a sequence of dependent decisions: understand the requirement, select an architecture, size it, price it against live rates, write it, then route it for approval. Each step needs different knowledge and different tools, and a mistake early propagates silently to the end. A single large-language-model prompt cannot do this reliably, because the model has no way to look up a current AWS price and no structural reason to refuse to invent one. What the work needs is an agent that plans, calls real tools against real data, and is prevented by design from producing a number it The […]

7 August 2024
Improving Wholesale Operations with Data-Driven Supplier Dashboards
The supplier dashboard is a part of the wholesale company's data monetization strategy. It provides insightful data analytics to help suppliers understand their own performance and capabilities, ensuring they maintain a successful and profitable business. The dashboard enhances suppliers' visibility into their purchase and sales performance while also offering valuable insights into the overall performance of the wholesale company.

7 August 2024
Near Real-Time Anomaly Detection: Detect Network Signal Anomalies Within 5 Seconds
Nowadays, AI technology is widely adopted, even in large organizations, to address various internal issues across multiple functions, including marketing, services, production, research and development (R&D), accounting and finance, and many more. Organizations increasingly recognize the benefits of AI in creating value for businesses, both directly and indirectly.

7 August 2024
Empowering Business Operations in the Logistics Industry with Data Warehouse
The logistics industry relies heavily on data and often struggles with keeping data in separate systems. Due to its complex and connected processes, logistics operations produce a lot of data from different sources, making it essential to integrate and manage this data for smooth operations. One of Thailand's largest logistics companies tackled these issues directly as they began their journey towards sustainable growth and digital transformation.

7 August 2024
Enhancing Operational Efficiency in the Education Industry with Big Data Platform
The education industry is increasingly relying on big data to drive decision-making and improve educational outcomes. However, this reliance comes with significant challenges. Data silos, where information is stored in separate systems, prevent comprehensive analysis. The complexity of integrating data across different functions and sources can impede efforts to gain a holistic view of performance. Additionally, the need for real-time data to support community development projects adds another layer of complexity.

7 August 2024
Upsell with Personalized Marketing Using Advanced Data Analytics in Retail Industry
Creating effective marketing campaigns is one of the challenges in many industries, especially in the retail business, or what we commonly call “Supermarkets”. They often struggle with selecting the right products to promote and planning strategies to reach customers. The key to successfully increasing sales lies in understanding the behavior of each customer, which requires analyzing vast amounts of data and complex analysis. This has led many retailers to seek tools for creating marketing campaigns that can specifically target each customer and effectively boost sales.
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